Shipping & Delivery

We at The Reema Mehta are always working to improve your online purchasing experience. With a few exceptions where our delivery partners might not be able to fulfill, we accept orders from anywhere in the world. Please verify at the checkout whether shipping is available in your nation or region.

DELIVERY TIMELINES

  • When an order is confirmed, we work to dispatch within 2 to 5 days.

An individual tracking identity number is sent to the consumer through SMS on their registered email and mobile phone after the order confirmation. On the official website of the courier partner, the client can use the tracking number to check the progress of the order delivery.

  • For the delivery of your orders, we collaborate with outside couriers and shipping companies. As a result, we kindly ask that you thoroughly inspect the package and record a video of the process of unboxing the shipment after receiving it. This will allow us to use the video recording as evidence to resolve any disputes if there are any problems with the parcel—such as missing or damaged items.
  • Our team will let the customers know if an unforeseen event causes a 10-15 day delay in order dispatch.
  • While we do our best to process orders swiftly so that they can be delivered to you on time, there may occasionally be delivery delays that are beyond our control. Such inevitable delays may be brought on by :
  • Political disturbance in the region or nation, such as strikes, lockdowns ordered by the government, and bandhs, which are complete shutdowns of local, state, or national activities.
  • Unfavorable weather circumstances, such as a lot of rain or air pollution,
  • Natural catastrophes, such as floods and earthquakes, etc.
  • Other unforeseeable events

Kindly note that working days for ordinary deliveries are not established for Saturdays, Sundays, or Public/Gazetted Holidays.

PAYMENT TERMS

  • We accept payments using all major debit and credit cards, net banking, as well as well-known eWallets and UPI.
  • Additionally, we provide a Cash on Delivery (COD) payment choice. However, you can check for COD during the checkout process for some Indian pin codes. Please note that we offer the Cash on Delivery option for the maximum of ₹5000 total order value.
  • Any credit notes granted for returns or exchanges must be used in their entirety within 90 days of email receipt. Please note that the credit note is only applicable for use on our official website.